mmk295 Privacy Policy

This Privacy Policy explains how mmk295 collects, stores, and uses the personal information of players who use the mmk295 platform. By registering an account with mmk295 or using our services, you are considered to have accepted the terms set out in this policy.

We take the personal data of players in Myanmar seriously. The purpose of this policy is to clearly explain who handles your data and how. Please read this policy carefully, and if you have any questions, you can ask us through our contact channels.

We may collect the following types of information from you—

Identity Information

• Name (in Burmese or Latin script)
• Date of birth (for 21+ age verification)
• Email address
• Phone number
• Residential address

Payment Information

• KBZPay, Wave Money or AYA Pay account details (to the extent required for deposit/withdrawal verification)
• Payment and receipt records
• Payment methods used (including bank transfer)

Gaming Information

• Gaming history, bet amounts and game types played
• Bonus claim and wagering completion records
• VIP level progress and cashback records
• Referral records

Technical Information

• IP address
• Browser type and version
• Device information
• Login time and session duration
• Service usage data from cookies

We obtain your information through the following methods—

• Directly from you — Information you provide yourself when filling in forms during registration, making payments or using our services.
• Automatically — Data collected automatically via cookies and tracking technologies when you access the platform.
• Third-party sources — Information related to transfer verification from payment service providers (e.g. KBZPay verification).

We use the information we collect only for the following purposes—

Account Management

To create, verify and manage your account, including 21+ age verification.

Processing Payments

To securely process your deposits and withdrawals and to prevent financial fraud, including the minimum deposit of 20,000 Ks and withdrawal verification checks.

Service Improvement

To understand usage patterns, improve the gaming experience and enhance VIP services.

Customer Support

To reference your account history when providing 24/7 live chat and email support services.

Supporting Responsible Gaming

To analyse gaming patterns and help protect players from unnecessary harm.

Legal Obligations

To retain financial transaction and gaming records for as long as required.

mmk295 never sells or rents your personal information to third parties. However, we may share it on a limited basis in the following circumstances—

• Payment service providers — We share only the information required for financial verification with payment providers such as KBZPay, Wave Money and AYA Pay.
• Technology service providers — Companies that help keep the platform running smoothly (e.g. cloud hosting), and only those that have signed a data protection agreement with us.
• Legal requirements — We may share information with the relevant authorities when disclosure is required by law or when investigating financial fraud.

Any third-party sharing is always consistent with the purposes set out in this policy and follows a minimum data principle.

We retain your data for as long as needed to provide the service, or as long as required to meet legal obligations.

Retention Period

• Active account data — for the entire duration the account remains open
• Payment records — at least 5 years from the date the payment was completed
• Game records — at least 2 years from the date the game was completed
• Closed accounts — at least 3 years from the date of closure

Deletion Request

Where no legal restriction applies, you may request that we delete your personal data. When such a request is received, we will respond within 30 days. Data that must be kept to fulfil legal obligations — such as payment records — will continue to be retained until the relevant retention period expires.

The mmk295 platform uses cookies to improve your experience and to monitor platform performance.

Cookie Types

• Essential Cookies — Required to maintain your active session and carry out security checks. These cannot be disabled.
• Functional Cookies — Used to remember your language preference and regional settings.
• Analytics Cookies — Used to understand platform traffic and game preferences. These can be disabled from your browser settings.

You can block cookies from your browser settings, but note that doing so may limit some platform features.

mmk295 uses multiple layers of security technology to protect your data—

• SSL Encryption — All data transfers are protected with SSL/TLS encryption.
• Database Protection — The database storing personal data is protected with encryption and access controls.
• Access Control — Our staff can only access the data they need, and all access is logged.
• Two-Factor Authentication — Two-factor authentication is available as an option when logging into your account.
• Security Audits — We conduct regular security audits of our platform.
• Data Breach Response — In the event of an unexpected data breach, affected players will be notified within 72 hours.

While we have put the strongest security measures we can in place, please understand that we cannot guarantee 100% security of data transfers over the internet. We ask that you use a strong password and keep a close eye on your account access.

As a player on the mmk295 platform, you have the following rights—

Right to Access

You may request a copy of the personal data we hold about you.

Right to Rectification

You may request that inaccurate or incomplete data be corrected.

Right to Erasure

Where no legal restriction applies, you may request that your personal data be deleted.

Right to Restriction

You may request that processing of your data be restricted — for example, while the accuracy of the data is being verified.

Right to Object

You may object to your data being used for non-essential purposes, such as advertising.

Right to Data Portability

Where possible, your data can be provided to you in a readable format.

To exercise any of these rights, contact us at [email protected] or reach our support team via 24/7 Live Chat. Requests will be handled within 30 days.

mmk295 may update this policy as the service improves or legal requirements change. If the changes are significant—

• An announcement will be posted on the platform
• A notification will be sent to your registered email address
• The "Last Updated" date on this page will be updated

Continued use of the platform after a policy update is considered acceptance of the revised policy.

If you have questions about this Privacy Policy or wish to exercise your data rights—

• Email: [email protected]
• Live Chat: 24/7 Burmese-language Live Chat on the platform

Our data protection team will handle your requests within 30 days and provide further clarification if needed. Thank you for trusting mmk295.